Privacy Policy

We keep it minimal, but here's what we might collect:

• Information you provide us – When you fill out our contact form, subscribe to our newsletter, or reach out for a project quote, we collect the info you share (like your name, email, and project details).
• Usage data – We collect anonymous data about how visitors use our site to make it better. This includes your IP address, browser type, pages visited, and time spent.
• Cookies – Yes, we use cookies (the digital kind, not the chocolate chip kind, unfortunately). More on that below.
• Project information – If you become a client, we'll collect and store information related to your projects.

We don't collect sensitive personal data unless it's absolutely necessary for providing our services, and we'll always be upfront about it.

We're not in the data-selling business. Here's what we actually do with your information:

• Provide our services – The main reason we collect data is to deliver the tech solutions you've asked for.
• Improve our website – We analyze how people use our site so we can make it more useful and user-friendly.
• Communication – We'll use your contact info to respond to your inquiries, send you updates about your projects, or share our newsletter (if you've subscribed).
• Legal obligations – Sometimes we need to use data to comply with laws and regulations.

Cookies are small text files that websites place on your device to remember things about you. We use them for:

• Essential cookies – These keep our site functioning properly. They're necessary and can't be turned off.
• Analytics cookies – We use these to understand how visitors interact with our website (via Google Analytics). This data is anonymized.
• Preference cookies – These remember your settings and preferences, like dark mode vs. light mode.

You can control cookies through your browser settings. Just know that blocking some cookies might impact your experience on our site.

You're in control of your data. Under privacy laws like GDPR and POPIA, you have the right to:

To exercise any of these rights, just email us at hello@nexgx.co.za. We'll respond to all requests within 30 days.

As a tech company, we take security seriously. Here's how we keep your data safe:

• Encryption – We use industry-standard encryption for data in transit and at rest.
• Access controls – Only authorized team members can access personal data, and only when necessary.
• Regular audits – We periodically review our security practices to identify and address potential vulnerabilities.
• Secure infrastructure – Our systems are hosted on reputable cloud providers with robust security measures.

While no system is 100% secure, we're committed to implementing best practices and continuously improving our security posture.

We're based in South Africa, but the internet doesn't have borders. Some of our service providers and tools may be located in other countries, which means your data might be processed outside your home country.

When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. When we make significant changes, we'll notify you by:

• Posting a notice on our website
• Sending an email to users who have provided us with their contact information
• Updating the "last updated" date at the top of this policy

We encourage you to review this policy periodically to stay informed about how we protect your data.